Question 1

Is this just a ChatGPT wrapper?

Accepted Answer

No. Off-the-shelf chatbots fail in business because they lack connection to your real tools, produce unreliable answers, and cannot execute multi-step workflows. We build integrated automation systems: your AI agent is securely connected to your email, CRM, WhatsApp, or booking calendar with deterministic guardrails so it only answers what it knows and escalates gracefully to a human when needed.

Question 2

What happens to my data? Is this GDPR compliant?

Accepted Answer

We design systems to support your UK GDPR obligations, but the right setup depends on the data you process and the services involved. During discovery we agree access controls, retention, subprocessors and available model-training settings. These requirements are then recorded in the project scope and data-processing terms.

Question 3

Do I need any technical knowledge to work with you?

Accepted Answer

None at all. We handle the entire technical setup, integrations, prompt engineering, and testing. During onboarding, we simply need 15–30 minutes of your time to understand how your business currently operates and which tasks drain the most time. After launch, we provide clear walkthroughs and handle ongoing maintenance.

Question 4

What if it doesn't work for my business?

Accepted Answer

We de-risk the process before you commit to a major package. You can start with our £195 Quick-Win Audit, where we identify high-impact opportunities and, where technically suitable, create one small proof of concept. If you proceed to a Growth or Scale package, the £195 is fully credited toward your setup fee. If not, you keep the written audit and any proof of concept produced.

Question 5

Can I cancel?

Accepted Answer

Our optional care plans roll month-to-month and can be paused or cancelled with 30 days' notice. Fixed-fee build projects follow the milestones and cancellation terms agreed in their project scope.

Question 6

How is this different from Zapier/Make DIY tools?

Accepted Answer

DIY tools like Zapier and Make work well for simple 2-step tasks (like copying a form submission into a spreadsheet). However, they quickly become brittle when handling unstructured customer messages, document parsing, or AI reasoning. We build custom-engineered workflows with fallback handling, error monitoring, and bespoke integrations that don't break when a customer formats their message unexpectedly.

Question 7

Can we start with a fixed project and transition to monthly services later?

Accepted Answer

Yes. You can start with our fixed-price entry audit (£195) or a standalone project build, and transition into our rolling monthly care plan whenever you're ready for ongoing support, monitoring, and regular workflow additions.

Question 8

Do we retain complete IP ownership?

Accepted Answer

You own the bespoke deliverables created for your project once agreed fees are paid, subject to third-party services and open-source licences. We provide documented handover and transferable project access where the relevant provider allows it.

Features & Inclusions	Starter £695 setup + £149/mo (optional)	Growth (Most Popular) from £999 setup + £249/mo (optional)	Scale from £1,995 setup + £495/mo (optional)	Bespoke SaaS £6,000–£18,000+ care from £495/mo (optional)
Initial Setup & Deployment
Technical Scoping & Process Mapping
Deterministic Guardrails & Error Fallbacks
One Core Business Automation
AI Agent Trained on Your Knowledge & FAQs
Multi-Agent Department Orchestration
Full-Stack Custom SaaS / Legacy Rescue
Monthly Care & Engineering Allocations
Included Monthly Engineering & Tweak Hours	Up to 1 hr/mo	Up to 4 hrs/mo	Up to 10 hrs/mo	Custom Retainer
Automated Error Alerts & Health Telemetry
Monthly Performance & Optimisation Review
Dedicated Named Senior Engineer Contact
Support Response Commitment	Next business day	Same UK working day	Priority same-day	Dedicated architect
Contract & IP Ownership
Bespoke Deliverables & Documented Handover
Rolling Month-to-Month (30 Days' Notice)				Optional Care Plan
Standard APIs & Transferable Access Where Available
Data Controls Scoped to Your Requirements

Packages & Pricing

Free 15-Minute Discovery Call

AI Quick-Win Audit

Starter

Growth

Scale

Custom Software & SaaS Builds

Complete Package Matrix

Start with a £195 Quick-Win Audit or Free Discovery Call